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Legal · Terms

Membership is a privilege held in trust.

These terms are the quiet contract between you, the people you invite, and the team that maintains Haven. They are written to be read — not skimmed.

Last updated · April 2026

01

Eligibility & invitation

Haven is invite-only. To accept an invitation you must be at least 18 years old, hold a verifiable identity, and be in good standing with the member who invited you. Accounts created with falsified identities will be revoked without refund or appeal.

02

The conduct we expect

Haven is a sanctuary, not a stage. Members agree to treat every conversation, file, and identity inside the platform as private by default. You will not screenshot, forward, publish, or repurpose another member's content without their explicit consent.

Harassment, hate speech, the sharing of non-consensual intimate imagery, or the use of Haven to coordinate harm to others is grounds for immediate, permanent removal — and, where appropriate, referral to law enforcement.

03

Your content

You retain full ownership of everything you create or share inside Haven. You grant us only the narrow technical license required to transmit, store, and display that content to the people you have authorised — nothing more, nothing wider.

04

Membership & billing

Annual membership renews automatically unless cancelled at least seven days before the renewal date. Refunds are handled case-by-case in the first thirty days of a new term; beyond that window, your membership remains active until the period ends.

05

Termination

You may close your account at any time from your settings. We may close an account where these terms have been materially breached, where required by law, or where the safety of the community is at stake. We will tell you why.

06

Liability & jurisdiction

Haven is provided as-is. To the maximum extent permitted by law, our liability is limited to the membership fees paid in the twelve months preceding any claim. These terms are governed by the laws of England and Wales; non-exclusive jurisdiction lies with the courts of London.